FAQ's

You can track income, expenses, invoices, GST, and outstanding amounts in one place.
Everything is clearly listed, nothing is hidden, and nothing is changed without you knowing.

It shows you what’s coming in, what’s going out, and what matters — without extra steps or automation getting in the way.

Yes. You can use eCashBooks free for 30 days with no credit card required.
If it’s not right, you can walk away — no contracts, no pressure, no follow-up.

If you continue, you stay month-to-month unless you choose otherwise.

No. eCashBooks doesn’t assume accounting knowledge and doesn’t use accounting jargon.
If you understand money coming in and money going out, you already know enough.

There’s no setup, no configuration, and no rules to learn before you start.
You enter what happened, and the system keeps things clear and organised without asking you to think like an accountant.

It’s built for business owners — not accounting professionals.

Your data is private and always accessible to you.
You can export your records whenever you choose, and you’re not locked into the system.

You stay in control — nothing is trapped, bundled, or hidden behind upgrades.

The dashboard gives you a clear snapshot of your business at a glance.
It shows what’s coming in, what’s going out, what’s overdue, and what’s changed — without needing to dig through reports.

Most users can see how their business is tracking in seconds.

We've made our cashbooks pretty simple, but don't stress, you have access to an online accountant if you feel you're stuck.  You can use either our live chat option or our contact us facility.  You also have access to our help area which provides video and text content for you to learn which is located in the top right of your eCashbooks software.

Yes. eCashBooks is commonly used by people moving away from spreadsheets.
You still enter and control your numbers, but everything is organised automatically and stays readable as your business grows.

It removes spreadsheet mess without replacing your judgement.

eCashBooks is often chosen by people stepping down from complex accounting software.
If your current system feels heavy, time-consuming, or more than you need, eCashBooks offers a simpler alternative focused on visibility, not configuration.

There’s no requirement to migrate everything at once.

No. eCashBooks does not rely on automated bank feeds.
This is intentional — it keeps you in control of what’s recorded and avoids errors caused by automated categorisation.

You decide what goes in, and when.

Most users start using eCashBooks immediately.
There’s no setup process, no configuration, and nothing to “learn” before entering data.

You can begin tracking income and expenses the same day you sign up.

Yes. You can create and send invoices directly from eCashBooks.
Invoices, payments, and outstanding amounts are clearly tracked so you always know who owes what.

There’s no separate invoicing system to manage.

Yes. eCashBooks allows you to track GST alongside your income and expenses.
This makes it easier to see GST totals and prepare information for your accountant or tax agent; or you can log into myGov and do it yourself - saving further time and costs.

It’s designed for visibility, not compliance complexity.

eCashBooks works best for low-volume and one-person businesses.
If your business grows into payroll, inventory, or multi-entity operations, you may eventually need a more complex system.

Many users start with eCashBooks and move on only when complexity truly demands it.

Yes. eCashBooks works on desktop, tablet, and mobile devices.
You can enter income, expenses, and invoices wherever you are.

There’s no separate app required to get started.

eCashBooks is designed to stay out of the way.
It focuses on clear income, expense, and invoice tracking without automation, configuration, or accounting workflows.

Where many tools try to do everything, eCashBooks deliberately does less — so you spend less time managing software and more time running your business.

You can edit or correct entries at any time.
Nothing is permanently locked or automated in a way that prevents changes.

The system is designed to stay flexible, not rigid.

No. eCashBooks does not require bank reconciliation.
You record what matters, when it matters, without matching transactions against feeds.

This reduces admin and keeps the focus on clarity.  You can at any time undertake a reconciliation, however at the small business level you need to question the cost/benefit of undertaking the exercise.  So long as you're confident you've picked up all your transactions, you'll be fine. Many small business transactions occur outside of your bank account.

eCashBooks is designed to support Australian small businesses by tracking income, expenses, invoices, and GST.
It provides clean records suitable for tax preparation.

Your accountant or tax agent remains responsible for lodgement and compliance decisions.

If you have questions, help is available through clear guidance and support channels which includes our internal messaging syustem built into eCashbooks.
eCashBooks is intentionally simple, so most users rarely need assistance.

When they do, help is straightforward and human.

Free tools and spreadsheets work until they don’t.
As records grow, errors creep in, visibility drops, and time is lost maintaining the system.

eCashBooks provides structure without complexity — so your bookkeeping stays in its place.

The Business Brains reporting system looks at your income, expenses, invoices, and trends to highlight what matters most.
Instead of producing long reports, it focuses on patterns, changes, and signals that help you understand how your business is tracking.

It’s designed to inform you — not overwhelm you.

Yes. eCashBooks highlights areas that may need attention, such as overdue invoices, rising expenses, or changes in cash flow.
It doesn’t make decisions for you — it points out what’s worth looking at so you stay in control.

Think of it as guidance, not automation.

eCashBooks provides simple, practical reports focused on real business questions — not accounting terminology.
You can see summaries of income, expenses, invoices, and trends without customisation or setup.

Reports are designed to be read, not interpreted.

eCashBooks saves time by removing unnecessary steps.
There’s no setup, no configuration, no rules to manage, and no reconciliation process.

You enter what matters, review what’s important, and move on.

Yes. eCashBooks is intentionally priced for one-person and small businesses.
Because it avoids complex features and automation, you’re not paying for tools you don’t need or won’t use.

The focus is on value through simplicity, not feature volume.